Company
A leading organization dedicated to advancing innovative medical treatments, with a focus on improving patient outcomes through cutting-edge therapies. The company operates in a dynamic, multicultural environment committed to saving lives by finding cures for serious illnesses.
Job Description
We are seeking a highly organized and proactive Supply Chain Coordinator to join our European and Middle Eastern Cell Order Management team. In this role, you will oversee the entire process of cell orders — from receipt of patient cells to final product delivery — ensuring timely and high-quality service. The position offers a fantastic opportunity for career growth within a mission-driven organization committed to making a difference in cancer treatment.
Responsibilities
-Collaborate closely with internal teams and external partners to coordinate the end-to-end order process for designated European countries.
-Monitor daily operations and identify any process bottlenecks, resolving issues promptly to maintain smooth delivery flow.
-Build and maintain strong relationships with local commercial teams to ensure seamless communication and service delivery.
-Provide proactive updates on order status and resolve any supply chain queries or potential disruptions.
-Lead daily meetings with stakeholders to discuss priorities, resolve issues, and ensure efficient workflow.
-Contribute to continuous improvement initiatives aimed at optimizing the overall supply chain.
-Manage courier shipments and execute order transactions using Oracle EBS systems.
-Oversee the order scheduling and tracking system, ensuring up-to-date and accurate information.
-Investigate and address deviations or product complaints related to cell order management.
-Standardize handling of emergencies and deviations through a documented playbook to ensure consistent, efficient responses.
Requirements
-A master’s degree in business or engineering, with 2+ years of supply chain or operations experience, or -a bachelor’s degree with 4+ years’ relevant experience.
-Proven experience in customer service and supply chain functions.
-Familiarity with enterprise systems such as Oracle EBS or SAP.
-Previous supply chain experience within the pharmaceutical industry, preferably in oncology, -hematology, or immunotherapy.
-Knowledge of GDP and GMP regulations and experience executing SOPs and work instructions.
-Excellent communication skills in English, both written and verbal, with the ability to interact confidently at all management levels.
-Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently.
-Effective problem-solving skills with close attention to detail.
-Patient-centric mindset with an understanding of the complexities involved in each individual order.
-Openness to learning and continuous process improvement.
-Ability to work effectively across diverse cultures in complex, global matrix environments.
-Outgoing, collaborative personality with a talent for building consensus among diverse teams.
Other Information
If you are interested and want to apply, please submit your application via the apply button below and contact me.
59235
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Neetu Parkala
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